Cookie Policy
Privacy Policy
Last updated: 25 July 2025
Welcome to FORTREK (fortrek.co.uk). We are committed to protecting your privacy and handling your personal data in a transparent, secure, and lawful way, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, and store your personal data when you browse our website, make a purchase, or contact us.
1. Who we are
FORTREK is operated by Salih Misank, Sole Trader registered in the United Kingdom. We are the data controller for any personal data collected via this store.
2. What information we collect
We may collect the following personal data:
• Your name, email address, shipping and billing address, phone number
• Order history and payment details (processed securely by third-party providers)
• Device and browser information (IP address, location, technical settings)
• Communication history (e.g. messages to customer support)
We do not knowingly collect data from individuals under the age of 16.
3. How we collect your data
We collect data:
• When you place an order or create an account
• When you browse the site (via cookies and analytics)
• When you contact us directly
• From Shopify, who powers our website and processes some of your data on our behalf
4. Why we collect and use your data
We use your personal data to:
• Fulfil and deliver your orders
• Communicate with you (order updates, support, newsletters if subscribed)
• Improve our services and personalise your shopping experience
• Detect and prevent fraud or abuse
• Comply with legal obligations
We rely on legal bases such as performance of contract, legal obligation, and legitimate interest.
5. Sharing your information
We may share your data with:
• Shopify, who hosts our store and helps us process payments and orders
• Payment processors (e.g. Stripe, PayPal)
• Delivery services to ship your order
• Legal authorities, if required by law
• Marketing platforms, only with your explicit consent
We never sell your data to third parties.
6. International data transfers
Some of our service providers (including Shopify) may store or process your data outside the UK. Where this occurs, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).
7. Data retention
We retain your data only as long as necessary to:
• Fulfil your orders
• Meet legal/accounting obligations (usually up to 6 years, in line with HMRC regulations)
• Handle any future returns or customer service issues
After this, your data is securely deleted or anonymised.
8. Your rights under UK GDPR
You have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to certain types of processing (e.g. marketing)
• Withdraw consent at any time
• Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise your rights, contact us at info@fortrek.co.uk
9. Cookies and tracking
We use cookies to improve user experience, analyse website traffic, and personalise content.
For more information, please see our Cookie Policy.
You also have the right to contact the ICO: https://ico.org.uk
| Name | Description | Category | Provider | Duration |
|---|---|---|---|---|
| _orig_referrer | Allows merchant to identify where people are visiting them from. | Necessary | Shopify | 2 weeks |
| _landing_page | Capture the landing page of visitor when they come from other sites. | Necessary | Shopify | 2 weeks |
| _ab | Used to control when the admin bar is shown on the storefront. | Necessary | Shopify | 1 year |
| _secure_session_id | This cookie is generally provided by Shopify and is used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected. | Necessary | Shopify | 1 day |
| cart | Contains information related to the user's cart. | Necessary | Shopify | 2 weeks |
| cart_sig | This cookie is generally provided by Shopify and is used in connection with checkout. It is used to verify the integrity of the cart and to ensure performance of some cart operations. | Necessary | Shopify | 2 weeks |
| cart_ts | This cookie is generally provided by Shopify and is used in connection with checkout. | Necessary | Shopify | 2 weeks |
| cart_ver | This cookie is generally provided by Shopify and is used in connection with the shopping cart. | Necessary | Shopify | 2 weeks |
| cart_currency | Used after a checkout is completed to initialize a new empty cart with the same currency as the one just used. | Necessary | Shopify | 2 weeks |
| checkout_token | Used by checkout to identify the user. | Necessary | Shopify | Session |
| storefront_digest | Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected. | Necessary | Shopify | 1 year |
| cookieconsent_status | This cookie is associated with the app Consentmo GDPR Compliance and is used for storing the customer's consent. | Necessary | Consentmo | 1 year |
| cookieconsent_preferences_disabled | This cookie is associated with the app Consentmo GDPR Compliance and is used for storing the customer's consent. | Necessary | Consentmo | 1 day |
| _shopify_m | This cookie is generally provided by Shopify and is used for managing customer privacy settings. | Necessary | Shopify | 1 year |
| _shopify_tm | This cookie is generally provided by Shopify and is used for managing customer privacy settings. | Necessary | Shopify | 30 minutes |
| _shopify_tw | This cookie is generally provided by Shopify and is used for managing customer privacy settings. | Necessary | Shopify | 2 weeks |
| _tracking_consent | Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region. | Necessary | Shopify | 1 year |
| tracked_start_checkout | This cookie is generally provided by Shopify and is used in connection with checkout. | Necessary | Shopify | 1 year |
| _customer_account_shop_sessions | Used in combination with the _secure_account_session_id cookie to track user sessions for new customer accounts. | Necessary | Shopify | 30 days |
| _secure_account_session_id | Used to track user sessions for new customer accounts. | Necessary | Shopify | 30 days |
| _shopify_country | Used for Plus shops where pricing currency/country is set from GeoIP by helping avoid GeoIP lookups after the first request. | Necessary | Shopify | 30 minutes |
| _storefront_u | Used to facilitate updating customer account information. | Necessary | Shopify | 1 minute |
| _cmp_a | Used to manage customer privacy settings. | Necessary | Shopify | 1 day |
| c | unknown | Necessary | Shopify | unknown |
| checkout | Used by checkout to identify the user. | Necessary | Shopify | 21 days |
| customer_account_locale | Used to keep track of a customer account locale when a redirection occurs from checkout or the storefront to customer accounts. | Necessary | Shopify | 1 year |
| dynamic_checkout_shown_on_cart | Used in connection with payments. | Necessary | Shopify | 30 minutes |
| hide_shopify_pay_for_checkout | Set when a buyer dismisses the Shop Pay login modal during checkout, informing display to buyer. | Necessary | Shopify | Session |
| shopify_pay | Used to log in a buyer into Shop Pay when they come back to checkout on the same store. | Necessary | Shopify | 1 year |
| shopify_pay_redirect | Used to accelerate the checkout process when the buyer has a Shop Pay account. | Necessary | Shopify | 1 year |
| shop_pay_accelerated | Indicates if a buyer is eligible for Shop Pay accelerated checkout. | Necessary | Shopify | 1 year |
| keep_alive | Used when international domain redirection is enabled to determine if a request is the first one of a session. | Necessary | Shopify | Session |
| source_name | Used in combination with mobile apps to provide personalized checkout behavior when browsing a compatible mobile app store. | Necessary | Shopify | Session |
| master_device_id | Merchant authentication: Permanent device identifier, public version. | Necessary | Shopify | 1 year |
| previous_step | Used in connection with payments. | Necessary | Shopify | 1 year |
| discount_code | Stores a discount code (received from an online store visit with a URL parameter) in order to the next checkout. | Necessary | Shopify | Session |
| remember_me | Used in connection with payments. | Necessary | Shopify | 1 year |
| checkout_session_lookup | Used in connection with payments. | Necessary | Shopify | 3 weeks |
| checkout_prefill | Used in connection with payments. | Necessary | Shopify | 5 minutes |
| checkout_queue_token | Used in connection with payments. | Necessary | Shopify | 1 year |
| checkout_queue_checkout_token | Used in connection with payments. | Necessary | Shopify | 1 year |
| checkout_worker_session | Used in connection with payments. | Necessary | Shopify | 3 days |
| checkout_session_token | Used in connection with payments. | Necessary | Shopify | 3 weeks |
| cookietest | Use it to make sure our systems are working properly. | Necessary | Shopify | 1 minute |
| order | Used to allow access to the data of the order details page of the buyer. | Necessary | Shopify | 3 weeks |
| identity-state | Stores a hash of the oauth flow state between redirects. | Necessary | Shopify | 1 day |
| card_update_verification_id | Used in connection with payments. | Necessary | Shopify | 1 day |
| customer_account_new_login | It is used in connection with user identification. | Necessary | Shopify | 20 minutes |
| customer_account_preview | It is used in connection with user identification. | Necessary | Shopify | 7 days |
| customer_payment_method | Used in connection with payments. | Necessary | Shopify | 60 minutes |
| customer_shop_pay_agreement | Used in connection with payments. | Necessary | Shopify | 1 minute |
| pay_update_intent_id | Used in connection with payments. | Necessary | Shopify | 20 minutes |
| localization | Used to localize the cart to the correct country. | Necessary | Shopify | 2 weeks |
| profile_preview_token | Used for previewing checkout customizations. | Necessary | Shopify | 5 minutes |
| login_with_shop_finalize | Used to facilitate login with Shop. | Necessary | Shopify | 5 minutes |
| preview_theme | It is used in conjunction with the theme editor. | Necessary | Shopify | Session |
| shopify-editor-unconfirmed-settings | It is used in conjunction with the theme editor. | Necessary | Shopify | 1 day |
| wpm-test-cookie | Use it to make sure our systems are working properly | Necessary | Shopify | Session |
| identity_state | This cookie is generally provided by Shopify and is used in connection with customer authentication. | Necessary | Shopify | 1 days |
| identity_customer_account_number | This cookie is generally provided by Shopify and is used in connection with customer authentication. | Necessary | Shopify | 12 weeks |
| Secure_customer_sig | Not available | Necessary | Shopify | Session |
| _shopify_essential | Contains essential information for the correct functionality of a store such as session and checkout information and anti-tampering data. | Necessary | Shopify | 1 year |
| _s | This cookie is associated with Shopify's analytics suite. | Statistics | Shopify | 30 minutes |
| _shopify_fs | This cookie is associated with Shopify's analytics suite. | Statistics | Shopify | 30 minutes |
| _shopify_s | Used to identify a given browser session/shop combination. Duration is 30 minute rolling expiry of last use. | Statistics | Shopify | 30 minutes |
| _shopify_sa_t | This cookie is associated with Shopify's analytics suite concerning marketing and referrals. | Statistics | Shopify | 30 minutes |
| _shopify_sa_p | This cookie is associated with Shopify's analytics suite concerning marketing and referrals. | Statistics | Shopify | 30 minutes |
| _shopify_y | Shopify analytics. | Statistics | Shopify | 1 year |
| _y | This cookie is associated with Shopify's analytics suite. | Statistics | Shopify | 1 year |
| _ga | This cookie name is associated with Google Universal Analytics | Statistics | Google Analytics | 2 years |
| _gat | This cookie name is associated with Google Universal Analytics. | Statistics | Google Analytics | 1 minute |
| __atuvc | AddThis social share | Statistics | Oracle | not available |
| __atuvs | AddThis social share | Statistics | Oracle | not available |
| customer_auth_provider | This cookie is associated with Shopify's analytics suite. | Statistics | Shopify | Session |
| customer_auth_session_created_at | This cookie is associated with Shopify's analytics suite. | Statistics | Shopify | Session |
| _shopify_d | Not available | Statistics | Shopify | not available |
| _shopify_evids | Not available | Statistics | Shopify | not available |
| __utma | Collects data on the number of times a user has visited the website, as well as dates for the first and most recent visit. | Statistics | Google Analytics | Session |
| _ga_E3EJBCX6XK | ID used to identify users | Statistics | Google Analytics | 2 years |
| _ga_87M26KWTVF | ID used to identify users | Statistics | Google Analytics | 2 years |
| IDE | This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange | Marketing | Google DoubleClick | 2 years |
| GPS | This cookie is associated with YouTube which collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. | Marketing | Youtube | Session |
| PREF | This cookie, which may be set by Google or Doubleclick, may be used by advertising partners to build a profile of interests to show relevant ads on other sites. | Marketing | Youtube | 8 months |
| BizoID | This is a Microsoft MSN 1st party cookie to enable user-based content. | Marketing | 1 month | |
| _fbp | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | Marketing | Meta Platforms, Inc. | 3 months |
| __adroll_v4 | This cookie is associated with AdRoll | Marketing | Adroll Group | 1 year |
| __adroll_fpc | This cookie is associated with AdRoll | Marketing | Adroll Group | 1 year |
| __ar_v4 | This cookie is associated with AdRoll | Marketing | Adroll Group | 1 year |
| __adroll | This cookie is associated with AdRoll | Marketing | Adroll Group | 1 years |
| _gads | Used to measure ad performance and prevent repeated ad displays to the same user. | Marketing | Google AdSense | not available |
| _fbc | Used by Facebook to store the last visit,in combination with Pixel when a user arrives at the website via Facebook ad. | Marketing | Meta (Dacebook) | Session |
| _gcl_au | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | Marketing | 3 months | |
| _gid | This cookie name is associated with Google Universal Analytics. | Preferences | Google Analytics | 1 day |
| __cfduid | Used by Cloudflare to identify trusted web traffi. it does not store personal data. | Preferences | Cloudflare | Session |