Frequently Asked Questions (FAQ)

1. Where do you ship to?

We currently deliver only within England. Orders from outside England cannot be fulfilled.

2. How long does delivery take?

Orders are processed within up to 3 business days and typically delivered within up to 7 business days.

3. Do you offer free shipping?

Yes — we offer free shipping on all orders within England.

4. Can I return a product?

Yes. You can request a return within 14 days of receiving your item, as long as it's unused and in its original packaging. Please refer to our Return & Refund Policy for full details.

5. How are orders shipped?

We operate on a dropshipping model, which means products are shipped directly from our UK-based suppliers to your door.